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Home > Waste > Missed collections

Missed collections

We collect more than 100,000 bins across the districts every week.

Sometimes, collections can be delayed by factors out of our control.

This includes; roadworks, vehicle breakdowns, crew sickness, severe weather and parked cars preventing safe access.

To avoid a missed collection, check what should go in your bins. If a bin contains unacceptable items, it will not be emptied.

Please also ensure that your bin is out by 6:30am on your collection day and you follow our bin collection advice.

Before reporting a missed collection

Check below for known delays in your area.

If your road is listed below, it means we are already aware that you haven't had a collection.

If this is the case, please don't report it, but leave your bin out and we'll collect it as soon as possible.

Refuse collections

Babergh

  • Service up to date

Mid Suffolk

  • Service up to date

Recycling collections

Babergh

  • Service up to date

Mid Suffolk

  • Service up to date

Garden waste (brown bin) collections

Babergh

  • Church Road - Lindsey
  • Lavenham Road - Lindsey
  • Rose Green Road - Lindsey
  • The Street - Lindsey
  • The Tye - Lindsey

Mid Suffolk

  • Service up to date

Trade waste collections

Babergh

  • Service up to date

Mid Suffolk

  • Service up to date

Clinical waste collections

Babergh

  • Service up to date

Mid Suffolk

  • Service up to date

Glass collections

Babergh

  • Service up to date

Mid Suffolk

  • Service up to date

Report a missed collection

Missed collections must be reported to us within two working days of the collection date.

Once we've received your report, please continue to leave your bin out, and we'll aim to make a return within five working days.

Report a missed collection