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Missed collections

We collect more than 100,000 bins across the districts every week.

Sometimes, collections can be delayed by factors out of our control. Examples include; roadworks, vehicle breakdowns, crew sickness, severe weather or parked cars preventing safe access.

To avoid a missed collection, check what should go in your bins. If a bin contains unacceptable items, it will not be emptied.

Please ensure that your bin is out by 6.30am on your collection day and that you follow our bin collection advice.

Before reporting a missed collection

Check below for known delays in your area.

If your road is listed below, it means we are already aware that you haven't had a collection.

If this is the case, please don't report it, but leave your bin out and we'll collect it as soon as possible.

Refuse collections

Babergh

  • De Greys Close (part of road) - Great Cornard (Parked Vehicle)
  • Hall Road - Chelsworth (Roadworks)
  • Melford Road - Sudbury (132 to 164 evens) (Roadworks)
  • Red House Lane - Great Cornard (Roadworks)
  • Round Maple - Edwardstone (Roadworks)
  • School Street - Sudbury (Parked Vehicle)
  • Withermarsh Green - Stoke by Nayland (Roadworks)
  • Aldous Close - East Bergholt
  • Anchor Close - Stratford St Mary
  • Ash Grove - Great Cornard
  • Askins Road - East Bergholt
  • Beech Road - Great Cornard
  • Billys Lane - Stratford St Mary
  • Blacksmith Close - Newton
  • Borley Road - Long Melford
  • Boxford Road - Polstead
  • Butchers Lane - Boxford
  • Buttons Close - Long Melford
  • Christopher Lane - Sudbury
  • Church Walk - Hadleigh
  • Clay Lane - Hadleigh
  • Constable Road - Sudbury
  • Corks Lane - Hadleigh
  • Drum Field - Stratford St Mary
  • East Street - Sudbury
  • Elm Estate - East Bergholt
  • Elm Road - East Bergholt
  • Fiddlers Close - East Bergholt
  • Fiddlers Lane - East Bergholt
  • Friars Street - Sudbury
  • Gainsborough Street - Sudbury
  • Garrison Lane - Great Waldingfield
  • Gaston End - East Bergholt
  • Grammar School Place - Sudbury
  • Head Lane - Great Cornard
  • High Street - Hadleigh
  • Higham Road - Stratford St Mary
  • Highbury Way - Great Cornard
  • Holbecks Lane - Hadleigh
  • Humphry Road - Sudbury
  • Jubilee Road - Sudbury
  • Kenyon Close - Stratford St Mary
  • Lower Raydon - Raydon
  • Lower Street - Stratford St Mary
  • Maple Road - Great Cornard
  • Martens Lane - Polstead
  • Matthews Close - Stratford St Mary
  • Melford Road - Sudbury
  • Mill Lane - Layham
  • Mors End - Stratford St Mary
  • Moulton Close - Sudbury
  • New Barn Lane - Raydon
  • Newmans Road - Sudbury
  • Nursery Road - Great Cornard
  • Oak Road - Great Cornard
  • Phillips Field Road - Great Cornard
  • Plough Lane - Sudbury
  • Pond Hall Road - Hadleigh
  • Popes Green Lane - Layham
  • Potts Lane - Layham
  • Pound Lane - Hadleigh
  • Queensway - Great Cornard
  • Recreation Walk - Great Cornard
  • Rockalls Road - Polstead
  • Rodbridge Hill - Long Melford
  • Ropers Lane - Long Melford
  • Salters Hall Mews - Sudbury
  • School Lane - East Bergholt
  • School Street - Sudbury
  • Spanbies Road - Stratford St Mary
  • Station Road - Long Melford
  • Stephen Close - Long Melford
  • Stone Street - Boxford
  • Stour Street - Sudbury
  • Straw Lane - Sudbury
  • Strickmere - Stratford St Mary
  • Swan Meadow - Stratford St Mary
  • Swan Street - Boxford
  • Swaynes - Stratford St Mary
  • Tally ho Corner - Stratford St Mary
  • Tenterfield - Stratford St Mary
  • The Drays - Long Melford
  • The Ponds - Polstead
  • Theobalds Close - Long Melford
  • Tower Mill Lane - Hadleigh
  • Upper East Street - Sudbury
  • Upper Street - Stratford St Mary
  • Valley Road - Newton
  • Veyses End - Stratford St Mary
  • Wash Lane - Boxford
  • Wells Hall Road - Great Cornard
  • White Street Green - Polstead
  • Whitesfield - East Bergholt
  • Wyncolls Lane - Layham

Mid Suffolk

  • Birch Close - Stowupland (Parked Vehicle)
  • Hazel Rise (part of road) - Claydon (Parked Vehicle)
  • Nuthatch Close - Stowmarket (Parked Vehicle)
  • Pepper Lane - Thurston (Road Closed)
  • Semer Close - Stowmarket (Parked Vehicle)
  • The Planche - Thurston (Road Closed)
  • Walsham Road - Finningham (Roadworks)
  • Walsham Road - Westhorpe (Roadworks)
  • White Elm Road - Woolpit (Parked Vehicle)
  • Woodland Close - Thurston (Road Closed)
  • Yellowhammer Close - Stowmarket (Parked Vehicle)
  • Bury Street - Stowmarket
  • Thurlow Court - Stowmarket
  • Tydemans Court - Stowmarket
  • Union Street West - Stowmarket

Recycling collections

Babergh

  • Acer Grove (Woodlands) - Pinewood (Parked Vehicle)
  • Hardy Court - Sudbury (Parked Vehicle)
  • Sarah Rand Road - Hadleigh (Parked Vehicle)
  • Windmill Close - Great Cornard (Parked Vehicle)
  • Withermarsh Green - Stoke by Nayland (Roadworks)

Mid Suffolk

Delays from Monday 26 September 2022

  • Abbotts Meadow - Redlingfield
  • Athelington Road - Horham
  • Athelington Road - Southolt
  • Big Green - Southolt
  • Chalk Hill Lane - Great Blakenham
  • Chalk Hill Rise - Great Blakenham
  • Chapel Close - Fressingfield
  • Chapel Lane - Horham
  • Charity Lane - Bedfield
  • Chequers Rise - Great Blakenham
  • Chippenhall Green - Fressingfield
  • Church Road - Redlingfield
  • Church Road - Worlingworth
  • Church Street - Fressingfield
  • Church Street - Worlingworth
  • Cole Street - Wilby
  • Cordys Meadow - Worlingworth
  • Cratfield Road - Fressingfield
  • Fingal Street - Worlingworth
  • Forum Close - Great Blakenham
  • Gull Street - Fressingfield
  • Hood Drive - Great Blakenham
  • Horham Road - Athelington
  • Horham Road - Wilby
  • Ivy Close - Worlingworth
  • Jessop Close - Worlingworth
  • Keytes Way - Great Blakenham
  • Kingfisher Drive - Great Blakenham
  • Laburnham Close - Worlingworth
  • Laxfield Road - Fressingfield
  • Low Road - Fressingfield
  • Maisies Meadow - Worlingworth
  • Manor Park - Horham
  • Metfield Road - Fressingfield
  • Mill Lane - Great Blakenham
  • Mill Road - Redlingfield
  • Mill Road - Worlingworth
  • Mutimer Close - Worlingworth
  • New Road - Worlingworth
  • Newtown - Worlingworth
  • Old Mill Close - Worlingworth
  • Old Stores Close - Worlingworth
  • Park Road - Redlingfield
  • Park Road - Southolt
  • Park View - Worlingworth
  • Pilgrims Green - Fressingfield
  • Pipers Meadow - Worlingworth
  • Pixey Green - Stradbroke
  • Pixey Green - Wingfield
  • Prospect Close - Wilby
  • Rattlerow Hill - Stradbroke
  • Roman Close - Great Blakenham
  • Rookery Lane - Redlingfield
  • Sandpath - Fressingfield
  • Shop Street - Worlingworth
  • Southolt Road - Athelington
  • Southolt Road - Bedfield
  • Southolt Road - Worlingworth
  • Stanway Green - Worlingworth
  • Storeys Lane - Fressingfield
  • Stowmarket Road - Great Blakenham
  • Swan Road - Worlingworth
  • The Knoll - Redlingfield
  • The Low - Fressingfield
  • The Street - Southolt
  • Victoria Terrace - Fressingfield
  • Wainwright Gardens - Great Blakenham
  • Water Lane - Worlingworth
  • White Post Corner - Fressingfield
  • Wilby Green - Wilby
  • Willow Farm Meadow - Worlingworth
  • Willow Green - Worlingworth
  • Wood Lane - Fressingfield
  • Woodlane Road - Redlingfield
  • Worlingworth Road - Athelington
  • Worlingworth Road - Horham
  • Worlingworth Road - Tannington
  • Worlingworth Road - Wilby

Delays from Tuesday 27 September 2022

  • Abbeyfields - Haughley
  • Access Road From C570 To Rectory Farm - Mellis
  • Aggas Acre - Mellis
  • Alexander Drive - Needham Market
  • Anderson Close - Needham Market
  • Ash Road - Mellis
  • Ashbocking Road - Henley
  • Barbauld Close - Palgrave
  • Barham Green - Barham
  • Bells Cross Road - Barham
  • Bickers Hill - Coddenham
  • Bixby Avenue - Haughley
  • Blacksmiths Lane - Coddenham
  • Blands Farm Close - Palgrave
  • Brick Drive - Great Blakenham
  • Browns Acre - Mellis
  • Bull Road - Thornham Parva
  • Bulls Road - Hemingstone
  • Burlington Close - Palgrave
  • Burns Close - Yaxley
  • Burton Drive - Needham Market
  • Castle Rise - Haughley
  • Catherines Hill - Coddenham
  • Cedar Walk - Needham Market
  • Chapel Farm Lane - Thornham Parva
  • Chapel Lane - Stoke Ash
  • Cherry Tree Close - Yaxley
  • Church Farm Close - Palgrave
  • Church Lane - Barham
  • Church Lane - Hemingstone
  • Church Lane - Yaxley
  • Church Meadows - Henley
  • Church Road - Coddenham
  • Church Road - Old Newton
  • Church View - Haughley
  • Clarke Close - Palgrave
  • Clay Lane - Hemingstone
  • Clay Lane - Henley
  • Coddenham Green - Coddenham
  • Coddenham Green - Creeting St Mary
  • Coddenham Green - Crowfield
  • Coleman Close - Palgrave
  • Common Hill - Palgrave
  • Coopers Road - Gosbeck
  • Cross Green - Old Newton
  • Crossing Road - Palgrave
  • Crowfield Road - Coddenham
  • Cuckoo Close - Yaxley
  • Denmark Court - Palgrave
  • Denmark Hill - Palgrave
  • Denny Avenue - Haughley
  • Denny Close - Haughley
  • Draycott Rise - Palgrave
  • Drury Lane - Mellis
  • Dunnock Close - Stowmarket
  • Earlsford Road - Mellis
  • Elm Tree Close - Old Newton
  • Falconer Avenue - Old Newton
  • Finningham Road - Old Newton
  • Forge Close - Palgrave
  • Gassock Drive - Palgrave
  • Gilbert Close - Needham Market
  • Gislingham Road - Thornham Magna
  • Goulds Close - Palgrave
  • Grainge Way - Haughley
  • Granville Court - Hemingstone
  • Green Hill - Coddenham
  • Greenacres - Old Newton
  • Hailes Meadow - Haughley
  • Hall Lane - Redgrave
  • Hall Lane - Yaxley
  • Harvest Close - Haughley
  • High Street - Coddenham
  • Highlands Close - Needham Market
  • Hilling Gardens - Palgrave
  • Hollow Lane - Coddenham
  • Horsepond Place - Needham Market
  • Hurstlea Court - Needham Market
  • Hurstlea Road - Needham Market
  • Ipswich Road - Gosbeck
  • Ipswich Road - Stoke Ash
  • Ipswich Road - Yaxley
  • John Swain Close - Needham Market
  • Judas Lane - Yaxley
  • Kestrel Drive - Stowmarket
  • Kiln Close - Great Blakenham
  • Knights Close - Old Newton
  • Ladyfield - Haughley
  • Leeper Close - Mellis
  • Lime Way - Great Blakenham
  • Limes Close - Palgrave
  • Limestone Close - Great Blakenham
  • Ling Road - Palgrave
  • Lion Road - Palgrave
  • Little Green - Thrandeston
  • Love Lane - Coddenham
  • Low Road - Wortham
  • Lower Road - Coddenham
  • Lower Road - Hemingstone
  • Lower Rose Lane - Palgrave
  • Lows Lane - Palgrave
  • Ludbrook Close - Needham Market
  • Lyon Close - Yaxley
  • Main Road - Hemingstone
  • Major Lane - Thornham Magna
  • Maple Close - Yaxley
  • Martyn Close - Palgrave
  • Mary Day Close - Coddenham
  • Masons Drive - Great Blakenham
  • Mellis Road - Thornham Parva
  • Mellis Road - Thrandeston
  • Mellis Road - Yaxley
  • Mill Lane - Coddenham
  • Millfields - Haughley
  • Millside - Yaxley
  • Millway Lane - Palgrave
  • Millway Lane - Wortham
  • Mutton Meadow - Old Newton
  • Needham Road - Coddenham
  • Norwich Road - Thwaite
  • Old Bury Road - Stuston
  • Old Norwich Road - Yaxley
  • Paget Close - Needham Market
  • Pearsons Place - Henley
  • Platten Close - Needham Market
  • Pond End - Henley
  • Popular Road - Great Blakenham
  • Portland Way - Great Blakenham
  • Priory Close - Palgrave
  • Priory Road - Palgrave
  • Rectory Lane - Stuston
  • Rectory Road - Hemingstone
  • Rectory Road - Mellis
  • Rectory Road - Wortham
  • River Way - Great Blakenham
  • Robinsons Close - Mellis
  • Rookery Way - Old Newton
  • Rose Lane Close - Palgrave
  • Sandy Close - Great Blakenham
  • Sandy Lane - Coddenham
  • School Lane - Coddenham
  • School Road - Coddenham
  • Silver Street - Old Newton
  • St Brelades Close - Yaxley
  • St Marys Avenue - Haughley
  • Station Road - Haughley
  • Station Road - Old Newton
  • Steggall Close - Needham Market
  • Stowmarket Road - Needham Market
  • Stowmarket Road - Old Newton
  • Stuston Lane - Stuston
  • Sycamore Close - Palgrave
  • Talbots Meadow - Stuston
  • The Circle - Great Blakenham
  • The Common - Mellis
  • The Common - Stuston
  • The Gardens - Old Newton
  • The Green - Palgrave
  • The Hylands - Palgrave
  • The Ling - Wortham
  • The Marsh - Thrandeston
  • The Poplars - Coddenham
  • The Street - Yaxley
  • Thompson Close - Haughley
  • Thornham Magna Road - Thornham Parva
  • Thornham Park - Thornham Magna
  • Thornham Road - Yaxley
  • Thrandeston Road - Mellis
  • Trafford Close - Old Newton
  • Turner Lane - Haughley
  • Upper Rose Lane - Palgrave
  • Valley View Drive - Great Blakenham
  • Wheelwright Close - Yaxley
  • Whitehall Road - Old Newton
  • Windgap Lane - Haughley
  • Yaxley Road - Mellis

Garden waste (brown bin) collections

Babergh

Delays to ALL garden waste collections scheduled for Tuesday 27 September in Babergh

  • Minden Road - Sudbury (Roadworks)
  • Snapes Lane - Brent Eleigh (Parked Vehicle)
  • The Street - Preston St Mary (Roadworks)
  • Withermarsh Green - Stoke by Nayland (Roadworks)
  • Alton Green - Holbrook
  • Bourne Hill - Wherstead
  • Bourne Terrace - Wherstead
  • Brick Kiln Road - Harkstead
  • Caxton Close - Holbrook
  • Chapel Fields - Shotley
  • Church Lane - Erwarton
  • Church Lane - Harkstead
  • Clay Pond Way - Wherstead
  • Clench Road - Holbrook
  • Clifton Wood - Holbrook
  • Coram Street - Polstead
  • Fishponds Lane - Holbrook
  • Five Acres - Holbrook
  • Gayford Terrace - Shotley
  • Hadleigh Road - Polstead
  • Harkstead Lane - Woolverstone
  • Harkstead Road - Holbrook
  • Harkstead Road - Lower Holbrook
  • Holbrook Road - Harkstead
  • Hyams Lane - Holbrook
  • Ipswich Road - Harkstead
  • Jervis Close - Holbrook
  • Lings Lane - Chelmondiston
  • Lower Road - Harkstead
  • Mill Lane - Chelmondiston
  • Mill Rise - Holbrook
  • Ness Lane - Erwarton
  • New Lane - Holbrook
  • Ostrich Close - Wherstead
  • Queens Road - Erwarton
  • Reade Road - Holbrook
  • Rectory Road - Harkstead
  • River View Road - Harkstead
  • Samford Close - Holbrook
  • Shop Corner - Erwarton
  • Shotley Road - Erwarton
  • The Strand - Wherstead
  • The Street - Harkstead
  • The Street - Holbrook
  • The Street - Shotley
  • The Street - Wherstead
  • Vicarage Lane - Wherstead
  • Walnut Tree Lane - Harkstead
  • Woodlands Road - Holbrook

Mid Suffolk

  • Catherines Hill - Coddenham (Roadworks)
  • Chapel Road - Hinderclay (Roadworks)
  • Green Hill - Coddenham (Roadworks)
  • School Lane - Coddenham (Roadworks)
  • The Orchards - Laxfield (Parked Vehicle)

Trade waste collections

Babergh

Service up to date

Mid Suffolk

  • Delays to trade waste collections scheduled for Tuesday 27 September 2022 in parts of Bramford, Coddenham, Creeting St Mary, Earl Stonham, Little Blakenham & Somersham

Clinical waste collections

Babergh

  • Delays to clinical waste collections scheduled for Tuesday 27 September 2022 in Babergh & Mid Suffolk

Mid Suffolk

  • Delays to clinical waste collections scheduled for Tuesday 27 September 2022 in Babergh & Mid Suffolk

Glass collections

Babergh

Service up to date

Mid Suffolk

Service up to date

Report a missed collection

Missed collections must be reported to us within two working days of it being missed.

Once we've received your report, please continue to leave your bin out, and we'll aim to make a return within five working days.

Report a missed collection