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Missed collections

We collect more than 100,000 bins across the districts every week.

Sometimes, collections can be delayed by factors out of our control. Examples include; roadworks, vehicle breakdowns, crew sickness, severe weather or parked cars preventing safe access.

To avoid a missed collection, check what should go in your bins. If a bin contains unacceptable items, it will not be emptied.

Please ensure that your bin is out by 6.30am on your collection day and that you follow our bin collection advice.

Before reporting a missed collection

Check below for known delays in your area.

If your road is listed below, it means we are already aware that you haven't had a collection.

If this is the case, please don't report it, but leave your bin out and we'll collect it as soon as possible.

Refuse collections

Babergh

  • Pond Hall Road - Hadleigh (Roadworks)
  • Pond Hall Road - Hintlesham (Roadworks)

Mid Suffolk

  • Hintlesham Close (part of road) - Stowmarket (Parked Vehicle)

Recycling collections

Babergh

  • Coombes Hill - Monks Eleigh (Roadworks)
  • Upsher Green - Great Waldingfield (Roadworks)

Mid Suffolk

  • A14 - Haughley
  • Bury Road - Stowmarket
  • Bury Street - Stowmarket
  • Cats Hill - Baylham
  • Chapel Lane - Drinkstone
  • Chestnut Grove - Stowmarket
  • Childer Road - Stowmarket
  • Church Knoll - Baylham
  • Church Lane - Baylham
  • Church Road - Combs
  • Clopton Green - Rattlesden
  • Fairfield Hill - Stowmarket
  • Fen Street - Buxhall
  • Forest Road - Onehouse
  • Garden House Lane - Drinkstone
  • Glebe Close - Baylham
  • Green View - Baylham
  • High Street - Rattlesden
  • High Town Green - Rattlesden
  • Homechurch - Baylham
  • Ipswich Road - Stowmarket
  • Ipswich Street - Stowmarket
  • Kittiwake Court - Stowmarket
  • Lower Road - Onehouse
  • Lower Street - Baylham
  • Mill Lane - Baylham
  • Milton Road South - Stowmarket
  • North Acres - Willisham
  • Peggs Farm Road - Rattlesden
  • Pound Lane - Stowmarket
  • Rattlesden Road - Buxhall
  • Rattlesden Road - Drinkstone
  • School Road - Rattlesden
  • Shelland Green - Shelland
  • Shelland Road - Harleston
  • Shepherds Lane - Haughley
  • Spikes Lane - Haughley
  • Stowmarket Road - Rattlesden
  • The Green - Harleston
  • The Paddocks - Great Bricett
  • The Street (including Wixfield Park) - Great Bricett
  • Tot Hill - Haughley
  • Track from Mill Road to Shelland Hall - Shelland
  • Tye Lane - Willisham
  • Upper Street - Baylham
  • Violet Hill Road - Stowmarket

Garden waste (brown bin) collections

Babergh

  • Dales View - Copdock and Washbrook (Parked Vehicle)

Mid Suffolk

  • Barbauld Clsoe - Palgrave (Roadworks)
  • Cross Green - Debenham (Parked Vehicle)
  • Fir Tree Close - Weybread (Parked Vehicle)
  • Bury Road - Wortham
  • Church Road - Wortham
  • Cobbold Close - Wortham
  • Great Green - Burgate
  • Harts Lane - Wortham
  • Long Green - Wortham
  • Magpie Green - Wortham
  • Mill Close - Wortham
  • Old Forge Close - Wortham
  • Saxon Meadow - Wortham
  • The Marsh - Wortham
  • Willow Corner - Wortham

Trade waste collections

Babergh

  • Service up to date

Mid Suffolk

  • Service up to date

Clinical waste collections

Babergh

  • Service up to date

Mid Suffolk

  • Service up to date

Glass collections

Babergh

  • Delays to glass collections

Mid Suffolk

  • Delays to glass collections

Report a missed collection

Missed collections must be reported to us within two working days of it being missed.

Once we've received your report, please continue to leave your bin out, and we'll aim to make a return within five working days.

Report a missed collection