Due to unforeseen circumstances the Customer Access Point in Stowmarket is currently closed.
For any queries please phone Customer Services on 0300 123 4000 or visit one of our other Customer Access Points
Learn about benefits you may be entitled to, as well as budgeting and money management
From 1 April 2026, if you receive certain benefits and you need help paying your rent, apply for a Crisis and Resilience Fund - Housing Payment
Learn how you can make a claim for Housing Benefit or Council Tax Reduction
View your Housing Benefit claim online, and upload supporting evidence via our online form
Landlords can view and manage Housing Benefit they receive, via our online portal
Tell us about a change in circumstances which may affect your Housing Benefit or Council Tax Reduction claim
Upload scanned documents or digital photos to support your claim for Housing Benefit or Council Tax Reduction