Council Tax Help

We understand that in these challenging times, many people might be finding it hard to keep up with their Council Tax payments. Extra help is available.

Council Tax Reduction

Council Tax Reduction (CTR) helps towards paying Council Tax. It is now a local reduction scheme decided by local councils and is not a benefit payment. Any CTR you are awarded will reduce the amount of Council Tax you have to pay. You could receive help if you are on a low income, if you are working and in addition to any Universal Credit you may be entitled to.

Use our calculator to find out if you qualify for Council Tax Reduction

Spread your payments

You can change your payment plan from 10 to 12 monthly instalments.

Change your payment plan online

Change your direct debit

You can change when your direct debit comes out. Select whether you want to pay on the 1st, 8th, 15th, 22nd or 28th of the month.

Amend your existing Direct Debit arrangement online

You can also visit our pages if you are having difficulties paying your Council Tax

Alternatively, you may be eligible for a discount. View other resident discounts

Debt Advice

If you are struggling to pay your council tax, please contact us. There are a number of ways we may be able to help, including working out a payment plan.

Worried about debts or have missed payments? There is free, confidential, and independent debt advice available.